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Post
Graduate 7 7.1 7.1 98
Diploma
Diploma 2 2 2 100
Friend 13 13.3 13.3 13.3
IGNOU
Website 71 72.4 72.4 85.7
Came to
know about Induction 10 10.2 10.2 95.9
iGRAM from Meeting
Regional
Centre 2 2 2 98
Study Centre 2 2 2 100
Non-receipt
of study 55 56.1 56.1 56.1
material
Non
updation 13 13.3 13.3 69.4
of awards/
grades
Admission 10 10.2 10.2 79.6
related
Category of Non receipt
grievances of degree/ 8 8.2 8.2 87.8
mark-sheet
Change of 2 2 2 89.8
electives
Synopsis/
Project 2 2 2 91.8
related
Refund of 2 2 2 93.9
fee
Others 6 6.1 6.1 100
Days in Same day 27 27.6 27.6 27.6
which In 03 days 32 32.7 32.7 60.3
received
response on In 05 days 12 12.2 12.2 72.5
iGRAM In 10 days 6 6.1 6.1 78.6
More than
10 days 21 21.4 21.4 100
Indian Journal of Educational Technology 97
Volume 3, Issue 2, July 2021