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government    primary   schools   can   c) Internet speed and network quality
        connect  with  only  44.08percent  of   This  is  a  problem  faced  by  teachers
        students. At the secondary level, the   who take live classes through  video
        teacher can connect with 82.05percent   conferencing which is dependent upon
        of students and 95percent at the senior   the speed and quality of the internet.T1
        secondary level (column 8, table1). The   and T7 find “poor network” a challenge
        non-availability  of devices is the main   while  taking live classes.  “Another
        reason for limited reach.
                                                problem was that  the  voice clarity was
            “The main issue in online teaching is  not good where there was a network issue
            that we are not able to connect with  at the residence of a few students”..(T7).
            all the students as they are not having
            any resource with them”..(T3)       d) Lack of Parental support

            “But the only negative part is that many  Due  to  the  sudden  implementation
            parents still do not have a smartphone  of online teaching, students were not
            or sufficient (internet) data”..(T4)  prepared to learn online. In  such  a
            “all students  are not  accessible  as  scenario, parental  support  is required
            everyone is not having smartphones  for  smooth  online  learning.  T2,  a
            and sufficient data” ..(T5)         government  primary school  teacher
                                                said,  “those  kids whose parents  are
            “Students  do not have personal
            smartphones/laptops.  Students  often   illiterate are not able to cope  up with
            message to inform me that they missed   online classes”.  In  government  schools,
            some information as their father took   many  students  are  first-generation
            the phone to work”..(T6)            learners who  cannot  take the  help  of
                                                their parents and with little or no digital
                                                skills they fail to participate in online
        b) Cost of internet
                                                classes.
        Another challenge in many low-income
        families  is  the  financial  burden  of   e) Non-responsiveness of students
        providing  internet for their child’s
        learning.  “I feel the  cost of the  internet   Teachers  teaching  primary  and
        might be a burden  as well”..(T6). As   secondary  students  found  difficulty
        pointed  out by  T2  “parents  are mostly   in  ensuring  the  active  participation
        daily wagers” and most of them lost     of students.  While  teaching  through
        their  work  during  the  COVID-19  crisis.   remote means, teachers could  not
        Providing  the  internet  to sustain  the   ensure 100percent participation.  T2
        education  of  their  children  is  difficult.  shared “60percent of students responded
        T7  felt  that  “more (internet)  data   timely and almost  daily”. T3 also said,
        consumption”  restricts students  from   “many of my students are not responding
        participating in online activities. Many   online”. Another primary teacher T4 said,
        govt.  school  teachers are restricted   “students  are not responding despite
        to sharing  audio  messages, text,      so many reminders only a  few  students
        and  pictures  to  avoid  heavy  data   gave the response”.  “Keeping students
        consumption.                            motivated  to  learn  is  also  difficult  while

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