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management, is a significant issue structured problems, (c) as case studies
for teachers, school leaders, system are instances of how others have solved
administrators and the public (Egeberg, ill-structured problems, (d) as analogies
McConney& Price, 2016). Classroom are instances of structurally similar
management is the process of ensuring problems, (e) as prior experiences
that classroom lessons run smoothly are descriptions of previously solved
despite disruptive behaviour by problems that are reminded by the
students (Al-Zu’bi, 1988). It is important problem to be solved, (f) as alternative
that teachers need to be trained in perspectives are instances of different
managing classroom processes as well perspectives on the problem to be
as content. solved, (g) as simulations are interactive
instances of the problem to be solved
Classroom management is all of the
things that a teacher does to organize that can be experimented with by
students, space, time and materials so learners”.
that student learning can take place Cases are stories and to solve these
(Wong & Wong, 2014). Effective teaching Cases certain scaffolds are necessary
and learning cannot take place in a such as theoretical inputs, prior
poorly managed classroom. Marzano, experiences, worked examples, expert
Marzano and Pickering (2003) called opinions, etc. which create a Problem-
teachers as ‘classroom managers’ who Solving Learning Environment.
solve numerous problems ensuring The researcher is interested to find
successful knowledge transfer. out whether Case Based Reasoning
Knowingly or unknowingly, teachers use to foster Ability to solve Classroom
problem solving skills in the classroom Management Problems hosted on
for a range of ill-structured problems a Moodle based virtual learning
as that of classroom management. environment is beneficial to the in-
Case based reasoning could be one service teacher training of beginner
of the wonderful ways to tackle ill- teachers or not? The reason why the
structured problems. “Case-based researcher chose the Moodle platform
reasoning means using old experiences is that Moodle has a greater reach and
to understand and solve new problems” could teach Case Based Reasoning to
(Kolodner, 1992). Case Based Reasoning solve Classroom Management Problems
(CBR) addresses issues in memory, without organizing face to face learning
learning, planning and problem sessions. Therefore, Moodle platform
solving (Slade, 1991). Kolodner (1992), will allow these beginner teachers
explained that the efficient way to solve scattered geographically to access the
ill-structured problems is through Case instructional materials at their own
Based Reasoning.
time. Also, teachers need not be taken
As Jonassen (2011) explains, “Cases, away from their classes.
(a) as problems to solve are instances
of problems that will be the focus of
learning, (b) as worked examples are
instances of the process for solving well-

252 Indian Journal of Educational Technology
Volume 3, Issue 2, July 2021